Help & FAQ for Rebalancer Tool
Rebalancer is a privacy‑first cryptocurrency pair‑ratio tracker: it shows the ratio between two coins, alerts you when a ratio you set is reached, and includes an informational rebalance calculator. No accounts, no ads, no tracking.
The fastest way to reach us is email: yuryuryury@icloud.com. You can also send feedback from inside the app. We read every message and aim to reply within a few days.
No. Rebalancer has no accounts, no login, and no sign‑up. Everything works without giving us any personal details.
Almost everything stays on your device — the pairs you track, your holdings, your alerts, and your preferences. There are only two narrow exceptions: to deliver push alerts while the app is closed, a random device identifier, a push token, and your alert settings are sent to our notification server; and if you choose to submit feedback, your message (plus any screenshot or short recording you attach, and basic technical details like app and iOS version) is sent to our feedback server. Both are tied only to a random identifier — never your name, email, or identity. No ads, no analytics, no tracking. Full details are in our Privacy Policy: https://rebalancer-legal.pages.dev/
Please check that: (1) you've created at least one alert; (2) notifications are enabled in iOS Settings → Notifications → Rebalancer; and (3) your device is online. Alerts are evaluated on our server so they can fire even when the app is closed.
Rebalancer Pro is an optional auto‑renewable subscription that lifts the free limits — more pairs, more alerts per pair, and additional features. It's offered as a monthly or a yearly plan.
All billing is handled by Apple. You can manage or cancel anytime in iOS Settings → tap your name at the top → Subscriptions. We never see or receive your payment details.
Open the Pro screen in the app and tap Restore. Your active subscription will be restored on the device signed in to your Apple ID.
No. Rebalancer is a tracker and an informational calculator only. Your "holdings" are just amounts you type in, and the rebalance figures are live math to help you plan. There is no trading, no wallet, no custody, and no connection to any exchange or financial account.
Delete the app to remove all on‑device data. To remove server‑side records (your notification‑server record, or any feedback you sent), email yuryuryury@icloud.com and we'll delete them. Feedback is also automatically deleted after 60 days.
Rebalancer tracks pairs built from coins listed on major exchanges; prices and charts come from public market‑data APIs.
Read our full Privacy Policy at https://rebalancer-legal.pages.dev/